Customer Service Representative - State Farm Agent Team Member
Full Time • Yakima - WA
Responsive recruiter
Replies within 24 hours
Benefits:
- Competitive salary
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
We are growing! Help us serve our community!
We are looking for a team member committed to excellence. As a Customer Service Representative with Shawnie Haas State Farm, you will generate the kind of exceptional customer experiences. You bring attention to detail, customer service skills, and desire to help people. You help solve customer inquiries, coordinating with other agency team members, and anticipate the needs of the community members we support.
We are looking for a team member committed to excellence. As a Customer Service Representative with Shawnie Haas State Farm, you will generate the kind of exceptional customer experiences. You bring attention to detail, customer service skills, and desire to help people. You help solve customer inquiries, coordinating with other agency team members, and anticipate the needs of the community members we support.
Sound like you? Apply today. There is ample opportunities for professional growth especially for driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Scheduling appointments.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Ability to read, write and speak Spanish preferred.
PREFERRED QUALIFICATIONS:
- Bilingual
- Prior service or sales experience
Compensation: $18.00 - $26.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Yakima, WA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none